Privacy Policy

Effective Date: December 1, 2023 At FM96 Services, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website or engage with our IT services.

1. Information We Collect

We may collect the following types of information:
  • Personal Identification Information: This includes your name, email address, phone number, company name, and any other personal details you provide to us through forms, emails, or other communication channels.
  • Technical Information: We collect information about your device, browser, IP address, and how you use our website. This helps us improve the functionality and security of our services.
  • Cookies: Our website may use cookies and similar technologies to improve your browsing experience and analyze usage data. Cookies are small text files that are placed on your device by websites you visit.

2. How We Use Your Information

We use the information we collect for the following purposes:
  • Providing IT Services: To deliver the IT services you request, including consulting, support, and solutions tailored to your business needs.
  • Communication: To respond to your inquiries, provide support, send important updates about our services, and offer marketing communications (if you have opted in).
  • Improvement and Analytics: To analyze usage trends, improve our website functionality, and develop better services for our clients.
  • Security: To maintain the security of our website and protect it from unauthorized access, malware, and other threats.

3. Sharing of Information

We respect your privacy and do not share your personal information with third parties except in the following circumstances:
  • Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as hosting, analytics, or payment processing services. These providers are bound by confidentiality agreements and are only allowed to use your information for the purposes we specify.
  • Legal Obligations: We may disclose your information to comply with legal obligations, government requests, or to enforce our rights and protect our business.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. Our security measures include encryption, firewalls, and secure server environments. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:
  • Access and Correct Your Information: You can request a copy of the personal information we hold about you and correct any inaccuracies.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails or other promotional messages, you can opt out by following the unsubscribe link in any of our emails or by contacting us directly.
  • Delete Your Data: You can request the deletion of your personal data, and we will do so unless we are required to retain it for legal reasons or legitimate business purposes.

6. Cookies Policy

Our website uses cookies to enhance user experience. Cookies allow us to remember your preferences, analyze web traffic, and personalize content for you. You can control the use of cookies by adjusting your browser settings. However, disabling cookies may affect the functionality of the website.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Policy

FM96 Services reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website with the “Effective Date” listed above. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: FM96 Services Email: info@fm96services.com Phone: 0745-844-737 By using our website and services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting FM96 Services with your information.